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02/22/2023
2:22PM

1. General Questions

“What is Bussdown Bodega?”

Bussdown Bodega is a luxury hair brand offering high-quality wigs, bundles, tape-ins, and clip-ins. Our mission is to provide premium hair products and a luxurious experience to all our customers.

“Where are you located?”
We are based in the United Kingdom, but we ship our products worldwide.
 2. Product Information

“Can I color or bleach the hair?”
Yes, our virgin hair can be colored or bleached. However, we recommend having this done by a professional stylist to ensure the best results and maintain hair quality.

“How do I care for my hair extensions/wigs?”
To maintain the quality and longevity of your hair, use sulfate-free shampoo and conditioner, avoid excessive heat styling, and store the hair in a cool, dry place when not in use.
“Are your ready-made wigs one size fits all?”
Yes, our ready-made wigs come with a cap size designed to fit most head sizes. The cap has an average circumference of approximately 22.5 inches, which is a standard size that fits the majority of people comfortably.
3. Ordering & Shipping

“Do you offer payment plans?”
Yes, we offer payment options through Klarna, allowing you to split your purchase into manageable payments.

• How long will it take to receive my order?
• UK: Standard delivery time is 2-4 working days.
• Europe: Delivery typically takes 5-8 working days.
• Rest of the World: Delivery times vary, but it generally takes 8-11 working days.
Once your order is shipped, you will receive a tracking number to monitor your package and stay updated on its delivery status.

“Do you ship internationally?”
Yes, we ship worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.

4. Returns & Exchanges

What is your return policy?
View our policy here!
 
5. Payments & Discounts

“What payment methods do you accept?”
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Klarna.

“Do you offer discounts or promotions?”
Yes, we offer exclusive discounts to our subscribers and during special promotions. Sign up for our newsletter to stay updated on upcoming sales and discounts.

6. Account & Contact

“Do I need to create an account to place an order?”
No, you can check out as a guest. However, creating an account allows you to track your orders, save your information for future purchases, and access special member discounts.

“How can I contact you?”
You can reach our customer support team at info@bussdownbodega.com or through our Contact Us page.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™